Privacy Policy

At Keets the Collective, we are committed to safeguarding the privacy of our website visitors, customers, and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website or providing us with your personal information, you consent to the practices described in this policy.

1. Information Collection:

We may collect personal information from you when you interact with our website, make a purchase, subscribe to our newsletter, or participate in promotions or surveys. The types of personal information we may collect include but are not limited to:

  • Name
  • Contact information (email address, phone number, shipping address)
  • Payment information
  • Communication preferences
  • User-generated content (reviews, comments)

2. Use of Information:

We use the collected information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders, inquiries, or requests
  • To personalize your experience and provide tailored recommendations
  • To send you marketing communications such as newsletters or promotional offers (you may opt out at any time)
  • To improve our products, services, and website functionality
  • To prevent fraud and enhance security

3. Information Sharing:

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

5. Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children’s Privacy:

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

8. Your Rights:

You have the right to access, update, or delete your personal information. If you would like to exercise your rights or have any questions about our Privacy Policy, please contact us using the information provided below.

9. Changes to this Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

10. Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:

Keets the Collective 
admin@keetsthecollective.com.au

Thank you for trusting Keets the Collective with your personal information. We are dedicated to protecting your privacy and providing you with a safe and enjoyable shopping experience.